Terms and Conditions

Return Policy

  • Any item that was damaged in the process of shipment must be reported within 48 hours of receiving the item. Sooriyalankagroceries.com will exchange or refund the defective item(s) if reported within 48 hours.
  • Sooriyalankagroceries.com¬†will not be liable for defective items not reported within 7 days.
  • Open food products are non-returnable.
  • If by mistake you received expired or damaged goods, they may be returned or exchanged depending on availability.
  • We are not responsible for your preference of taste on any product since preference varies.
  • You can return unused goods within 7 days of receiving for any reason unless as noted above, but the return shipment fees will not be covered.
  • Note-It could take up to 15 days to process the return and credit to your account.

If you have any questions or concerns about returning items, please email us: [email protected]

Editing Orders

If you want to add items or make a change to your order, the best way to do so is by emailing us: [email protected] Shipping charges may apply.

Please try to make your change as soon as possible. Preferably within 24 hours of the placement of your order.

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